Enhancing Accessibility and Consistency for a Global Website
Objective: Enhance the accessibility and consistency of the Pitney Bowes website, ensuring compliance with WCAG standards and tailored experiences for users in 14 countries.
Problem Statement: The existing website did not meet accessibility standards, and there were inconsistencies in the user experience across different countries.
Research: Reviewed the Web Content Accessibility Guidelines (WCAG) and conducted accessibility audits in various countries to identify issues.
Design Process: Updated all pages with accessible components and optimized the design system to ensure consistency and usability across all elements.
Solution: Implemented WCAG-compliant design elements and features, ensuring a consistent user experience tailored to the cultural and regional needs of users in each country.
